Privacy policy
Last updated: September 11, 2026
Information we receive
We receive information submitted through account and contact forms, including contact details, company information, inquiry topics, cargo details, and messages.
Service providers supporting our forms and account features may process the information you submit, including contact, inquiry, and authentication details, together with basic request, security, and diagnostic information needed to operate the site.
How information is used
We use submitted information to review inquiries, respond to requests, maintain business records, protect the service, and meet applicable legal obligations.
We do not sell contact information. Information is retained only as reasonably needed for these purposes and any required recordkeeping.
Your questions
You may use the FENO contact page or email support@fenotrades.com to ask about personal information submitted through this website or to request an appropriate correction.
Access, correction, or deletion requests may be limited where retention is required by law or necessary for legitimate business records.